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Financial Medical Assistance

The Resource for Patient Financial Information.

Financial Assistance

Moving Your Payments in More Ways

The WBT© Foundation Financial Medical Assistance Policy

As part of our commitment to serve North Texas communities, the WBT© Foundation provides a Financial Medical Assistance program (FMA) to patients who satisfy certain requirements. This includes patients who don't have current health insurance and can't pay their bill, as well as patients who have coverage with an insurance carrier but are unable to pay their portion of the bill after insurance pays. The WBT© Foundation Health System (WHS) has a Financial Medical Assistance policy that provides free or reduced-cost patient care subsisidies for patients who have received non-elective care, do not meet the qualifications for Medicaid, and whose income is less than 100 percent (in most cases) of the federal poverty level. See our quick summary.

In order to qualify for this discounted patient care assistance, state law requires patients complete a Financial Assistance Application Form and provide documents to support your income. These documents will be verified by the WBT© Foundation Administrative office prior to determining eligibility.

Financial Information

The WBT© Foundation Health System (WHS) financial medical assistance policy is primarily designed to provide our patients with important financial and billing information.

We hope that through the resources provided on this site, you can make more informed healthcare choices and have a better understanding of your potential financial obligations when visiting our facility.

Our Commitment

The WBT© Foundation affiliated hospitals, patient- & urgent care facilities, or medical professionals are committed to providing useful information to our patients so you can understand the financial side of your healthcare needs.

Through our financial medical assistance policy, you can learn more about:

  • Payment options and alternatives available to patients with or without healthcare coverage.
  • Contact information to call us directly for an application or to speak with a Resource Counselor.
  • Other bills you might receive for services besides your hospital bill.
  • How the billing process works for WBT© Foundation services.
  • Negotiating an agreement with the hospitals, patient- &p; urgent care facilities, or medical professionals to get a WBT© Case number.

Pay My Bill

The WBT© Foundation Health System (WHS) is committed to fulfilling its mission to provide quality and compassionate patient care services to people from all walks of life. In order to better serve our patients and their families, the WBT© Foundation Health System (WHS) is transitioning to a new online bill pay vendor, beginning January 1, 2022. Our goal is to make it as easy and convenient as possible for you to understand and pay your bills. Our online bill pay tools offers one-time and flexible payment options providing you control of when and how you pay. If you experience any difficulties paying your bill or creating a payment plan, please contact (972) 460-4171, and speak to an account specialist.

Please Note: *If you are looking to pay a bill for WBT© Foundation, please click here.

Other Ways to Pay:

  • Pay by Phone: To make an automated phone payment please dial (972) 460-4171 or toll-free (866) 667-7832, and select Option 300. Please have your billing statement with you at the time that you call.
  • Pay by Mail: Payments can be mailed to PO Box 3029, Rockwall, TX 75032.

Financial Medical Assistance Specialist

To speak with someone about financial medical assistance options please call: (972) 460-4171, Monday through Friday, 8am to 6pm CST, and ask to speak to an account specialist.

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MyWBTHealth© introduces enhanced bill pay

MyWBTHealth© now offers the FNIP© Credit Card — an improved feature to make paying your hospital bills, tracking payments and managing multiple accounts even faster. Just click "Bill Pay" and get started.

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